Shipping Information
At RepWat, we strive to provide a seamless and efficient shopping experience for all our customers. We offer worldwide shipping, ensuring that no matter where you are, you can enjoy our high-quality replica watches.
- Processing Time: Orders are typically processed within 2-3 business days after payment confirmation. Please allow additional time for special orders or high-demand products.
- Shipping Time: Delivery times vary based on your location:
- USA/Canada: 7-14 business days
- Europe: 10-20 business days
- Rest of the World: 15-30 business days
- Shipping Costs: Shipping fees depend on the destination and order size. You can view the shipping cost at checkout before finalizing your purchase.
- Tracking: Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Customs and Duties
Please be aware that international orders may be subject to customs fees, taxes, and other import charges. These costs are not included in the price of your order and are the responsibility of the customer. We recommend checking with your local customs office for more information on potential duties before placing an order.
Returns and Exchanges
We want you to be completely satisfied with your purchase from RepWat. If you’re not satisfied, we’re happy to offer a return or exchange, subject to the following conditions:
- Eligibility: Items are eligible for return or exchange within 14 days of receipt. To be eligible, the item must be unused, in its original packaging, and in resalable condition.
- How to Return: To initiate a return, please contact us at repwatglobal@gmail.com with your order number and the reason for the return. Our team will provide you with detailed return instructions.
- Return Shipping: The customer is responsible for return shipping costs, unless the item received is defective or incorrect.
- Refunds: Once we receive the returned item and confirm its condition, we will issue a refund to your original payment method. Please allow 5-7 business days for the refund to process.
Exchanges: If you wish to exchange your item for a different model, please contact us within 14 days of receiving your order. The item must be in new, unused condition. We will guide you through the exchange process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will resolve the issue promptly by offering a replacement or refund, depending on your preference.
Non-Returnable Items
For hygiene reasons, we cannot accept returns or exchanges on certain items, such as straps, unless they are defective.